Respecting privacy in every interaction.

Information we collect

We collect information you provide directly, such as your name, email address, project details, and any materials shared during consultation. We may also collect technical data, including IP address, browser type, and pages visited, to improve site performance.

How we use your information

We use your information to respond to enquiries, deliver renovation services, prepare proposals, and provide project updates. We also use aggregated analytics to understand site performance and improve content.

Legal basis for processing

We process personal data under legitimate interest for business communication and service delivery, and we rely on consent for optional analytics or marketing communications.

Data sharing

We share information only with trusted suppliers and professional partners necessary for project delivery, such as specialist trades or consultants. We do not sell personal data.

Data retention

We retain project-related information for as long as needed to provide services and meet legal obligations. You can request deletion of non-essential data at any time.

Your rights

You have rights to access, correct, or delete your personal information. You may also object to processing or request data portability where applicable.

Contact

For privacy requests, email [email protected]. We respond within a reasonable timeframe and in line with UK data protection requirements.